Stacy Nystrom

Intake & Billing Coordinator

As the Coordinator of intake and billing I work with the clinical and medical teams to ensure a smooth transition from each client’s home to the Ranch. I’m also available to help clients with their needs through-out their stay.

Insurance companies can be daunting to many and in a time of crisis can be overwhelming. I will be there every step of the way from verifying benefits and obtaining authorizations to ensuring that insurance claims are processed as accurately and effectively as possible.

I’ve worked in healthcare for 35 years, but it wasn’t until 1999 when I discovered my passion was in the mental health and substance abuse field. I am dedicated to not only make the intake process go smoothly, but also assist in any way I can with care and compassion.

Being part of a family that was torn apart by addiction time and time again, I have learned a lot from listening to and watching so many journey’s to long-term recovery.

Outside of work I enjoy attending live music shows, playing with my grandchildren and volunteering at several area events.

Are you ready to talk? We’re standing by to help.

CRAIG

The vast techniques and processes that they incorporate along with the amazing environment and facilities at Top of the World Ranch are what I, as a recovering alcoholic and addict, find essential in physical, mental, emotional, and spiritual healing and growth.

RYAN

AMAZING facility with a knowledgeable, friendly staff. I recently had the opportunity to tour the ranch and I must say that I was thoroughly impressed. The facility grounds are expansive and absolutely peaceful. Perfect setting for healing, discovery, and recovery.

MICHAEL

The Main Lodge is unlike any other treatment center...from the counselors' offices, the programming rooms, the games and leisure rooms, to the Chef's culinary skills...i was in awe. The staff, effortlessly, made me feel welcomed. I felt I belonged, I was safe.

STEPHANE

On Top of the World Ranch , the place is amazing. The facility is beyond beautiful and lead by a staff that is the best in their field. It is tucked away in the country, just outside of the Quad Cities. Very conveniently located near airport or any of the Interstates , very easy to get to.