Privacy Policy

Top of the World Ranch

What Information Do We Collect From Visitors to Our Website?

We collect information you expressly provide. When using our site, filling out a form, communicating via chat or commenting on our blog, you may be asked to enter your name, e-mail address, mailing address, phone number or other contact information.

You may also be asked to provide information that will assist us in assessing you or a loved one’s needs for treatment, such as information relating to the condition or ailment you wish to treat, and any insurance information when applicable.

Similarly, we may collect payment information, such as credit and debit card numbers.

Upon visiting our site, our server automatically logs your visit. The server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

We do not sell or give information to outside parties without expressly given consent.

When appropriate, in order to comply with the law, we may release your information in response to legal process (such as a search warrant, subpoena or court order), enforce our sites’ policy, or protect ours or others’ rights, property, or safety. We may also disclose your personal information with your express consent for other purposes not listed here.

How Do We Use Visitors’ Information?

We may use the information we collect from you in the following ways:

To process a placement
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website, address problems, and protect integrity of our business
To improve customer service
For disaster relief
To communicate with you about information and updates pertaining to your placement and/or consulting request

Cookies and Data
We may use cookies to enable the site’s or service providers’ systems to recognize your browser and capture and remember certain information.

PATIENT RIGHTS

Right to Access: You have the right to request to obtain copies of your own protected health information for as long as we maintain it, as required by law. If you request a copy of the information, we may charge a fee for the costs of copying, mailing, staff time or other supplies associated with your request. We may deny your request to inspect and copy in certain circumstances. If you are denied access to protected health information, you may request that the denial be reviewed. Another licensed health care professional chosen by Top of the World Ranch will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.

Right to an Electronic Copy of Electronic Medical Records: If your protected health information is maintained in an electronic format (known as an electronic medical record or an electronic health record), you have the right to request that an electronic copy of your record be given to you or transmitted to another individual or entity.

Notification of a Breach: You have the right to be notified in the event that we discover a breach of any of your unsecured protected health information.
Right to Amend: You have the right to request to amend your protected health information if you realize some information may be wrong or incomplete. To request an amendment, your request must be made in writing explaining why the information should be amended and submitted to us. We may deny your request under certain circumstances.

Right to Request Restrictions: You have the right to request that we place additional restrictions on our use or disclosure of your protected health information. We are not required to agree to any restriction that you may request. If we do agree to the restriction, we will comply with that restriction unless the information is needed to provide emergency treatment to you or unless the use or disclosure is otherwise permitted by law.

Right to an Accounting of Disclosures: You have the right to request a list of instances in which we disclose your protected health information. If you request this accounting more than once in a 12 month period we may charge you a reasonable, cost-based fee for responding to these additional requests.

Out-of-Pocket Payments: If you paid out-of-pocket (or you have requested that we not bill your health plan) in full for a specific item or service, you have the right to request in writing that your protected health information regarding that item or service not be disclosed to a health plan for purposes of payment or healthcare operations.

Right to Choose Someone to Act for You: You have the right to select someone to hold medical power of attorney or act in your best interest. This person can exercise your rights and make choices about your health information.

Right to a Paper Copy: If you have received this Notice electronically, you have the right to a paper copy at any time.

COMPLAINTS AND QUESTIONS

If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made regarding your health information, you may express your complaint the U.S. Department of Health & Human Services by sending a letter to the address below.

U.S. Department of Health & Human Services
Office of Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
877.696.6775

We support your right to privacy of your protected health information. You will not be retaliated against in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.

You can also reach out to us via our Privacy Official.

Top of the World Ranch
3333 155th Ave.
Milan, IL 61264
www.topoftheworldranch.com

Brett Vacek
brett@topoftheworldranch.com
844.814.8885

If you want more information about our privacy policy or have questions or concerns, please contact us.

Privacy Policy Effective July 10, 2020

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